Front Desk Receptionist- Up to $18/hour

Location: Oakland
Posted on: November 11, 2024

Job Description:

A well-established firm in the East Bay is currently seeking a highly-motivated and experienced Front Office Receptionist.

The Office Receptionist duties include every aspect of managing the front office and phone support. You are the Voice of the Company, and must represent our company as a highly competent professional at all times. We have a centralized phone system, and you will be responsible for answering and routing the calls to support, sales, customer service, order management and executive management. Other duties include data entry, marketing assistance, outbound event confirmation, filing and updates to our Customer Relationship Management System, and order management projects. Strong MS Excel and data entry skills are required. Specific duties include:

Inbound phone call answering

Outbound phone event confirmation

Order Management Projects

Data entry

Marketing Event Projects

Mastery of shipping and mailing

Coordination of Office Events and Food Orders

Filing and Storage Management

Support for other staff members with miscellaneous tasks as necessary

Supply ordering for kitchen & office / maintaining orderly kitchen area

Job Requirements:

Previous reception experience on multiline phone system, answering at least 50 calls per day.

Excel, MS Office and data management systems experience

Team Player with a ?get it done? approach to problem solving

Must have an upbeat positive attitude

Must be able to multitask in fast paced environment

Self- starter who is passionate about customer service

Creates work plan to manage to goals

Identifies Area of Process Improvements, Creates Plan and Brings Forward to Management

Ability to manage multiple projects concurrently, while maintaining a high level of quality and commitment to project time frames.

Excellent verbal and written communication skills:

Ability to speak clearly and concisely

Excellent email communications

Possesses good interpersonal skills:

Establishes rapport and works well with others

Good communication, teamwork, problem solving and trouble shooting skills

Strong team member participation

Shows attention to detail

Conscientiousness and Reliability:

Maintains a high level of work quality and work ethic

Focus on meeting deadlines and time frames

Benefits:

Competitive Salary

Medical, Dental and Vision Benefits. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Oakland , Front Desk Receptionist- Up to $18/hour, Administration, Clerical , Oakland, California