Office Services Site Supervisor (Shift: M-F 10a-7pm)

Company: Epiq Systems, Inc. -
Location: San Francisco
Posted on: April 14, 2025

Job Description:

Office Services Site Supervisor (Shift: M-F 10a-7pm)Office Services Site Supervisor (Shift: M-F 10a-7pm)Apply remote type Onsite: Work in Office Full-Time locations USA-San Francisco-CA-425 Market Street time type Full time posted on Posted 8 Days Ago job requisition id R0030481It's fun to work at a company where people truly believe in what they are doing!Job Description:The Site Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills. This position will work a 10:00 a.m to 7:00 p.m or 11:00 a.m to 8:00 p.m Monday to Friday schedule.Essential Job Responsibilities

• Serves as the principal liaison between the employees and the Client
• Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service
• Continuously looks for opportunities to increase the efficiency of operation
• Seeks opportunities to increase services and makes recommendations to the key contact
• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
• Recruits and interviews potential candidates for available positions at the site
• Hires, trains, supervises, evaluates and develops all personnel assigned to the site
• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
• Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reportsQualifications & Requirements
  • High School Diploma or equivalent; Associate Degree preferred
  • Previous supervisor experience in a client service-oriented field, preferably mail/copy/production and/or Hospitality
  • Detail oriented with good attention to detail
  • Good verbal and written communication skills
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Ability to lead others in a professional manner
  • Working knowledge of Microsoft products including MS Word, Excel and Outlook
  • Ability to lift or move 40 lbs. or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
  • Ability to walk, bend, kneel, stand or sit for an extended period of time
  • Shift flexibility - ability to work past regularly scheduled hours, into evenings and occasionally on weekends and/or holidays, overtime pay will be provided.The Compensation range for this role is 26.24 to 35.34 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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Keywords: Epiq Systems, Inc. -, Oakland , Office Services Site Supervisor (Shift: M-F 10a-7pm), Professions , San Francisco, California